COVID-19 disrupt business owners and forces them to rethink how they organise and digitise to sustain the businesses. As COVID-19 pandemic keeps us staying at home, companies that are run by business models that heavily rely on face-to-face interactions are greatly impacted. More and more customers will seek digital channels to pull in products and services.
Companies that want to be successful in the post-pandemic era must shift from digital evolution towards the digital revolution. To ensure a smoother business process, investing in the back-end is crucial, especially for SMB with a small team to process thousands of orders at a time.
Investing in the back-end is crucial for SMB
Back-end comprised of a mix of accounting systems, document templates, paperwork and manual processes that keep companies in order as in manage costs, track production timelines and inventory. This result in time-consuming, repetitive processes which are inherently error-prone and tiresome. What if this can be solved by using one effective business solution that integrated all processes from managing inventory, procurement, logistics, sales, and service into one system?
Quantum Thinker: The future of online shopping
Here at Quantum Thinker, they understand the challenges and opportunities that go along with owning a business. With a group of professionals who are passionate about offering Business-IT Support to SMB, they always focus on customer experience, business value, and consultative approach to help many companies build and run more innovative, efficient, and most cost-effective way possible businesses.
Quantum Thinker offers cloud-based ERP that helps companies ditch clunky processes and manual effort so you can get on with business. The all-in-one cloud-based solution offers easy and flexible sales tools to handle offline sales, create quotes and send for approval online at an SMB-friendly price.
This system is important if you are in the retail business. If you want to improve your profit margins, you need a system that takes care of online orders, cross-channel customer management, home delivery and more. They also offers end-to-end solutions from procurement to delivery to customers’ doors. Besides, they also offer customised order processing and fulfilment accuracy.
Monitor project progress via online with Quantum Thinker cloud-based ERP
After sales support and preventive maintenance schedule help record products and equipment’s maintenance data so business owners can easily keep track of all inspections, repairs and replacements timely. It reminds service team and customers for upcoming appointments so you won’t miss any important appointments.
With easy to use work checklist, this way can optimise the work quality of the technician team. Create work orders on the fly and send off the right field technician for the job. Without the need to be on the place, you can monitor performance in the field and give your business a 360-degree view of the customer.
In addition, you get to access your company’s data in real-time. This way, you get to run your business more efficiently. With a cloud-based ERP system, you can have faster access to more accurate data. You can monitor inventory via online and immediately restock when your products are low in stock to avoid the potential customer from backing out.
Handle your transactions virtually anytime, anywhere
A powerful business management solution such as a POS system is important for any small business owner – retail, F&B, or service. With Cloud POS, everything stored on the cloud and you’ll be able to access anything you need at any time. Meaning, you can run your business whenever and wherever you want.
Quantum Thinker E-Commerce + Cloud POS solution is simple for employees to learn, which will result in shorter training time and aiding them to be more productive overall. Unlike a cash register, this system enables you to manage your business efficiently – sales performance, inventory level and movement, operation performance and also give you real-time inventory data over all the locations.
This system will track your customer’s shopping behaviour as in what items they buy, how much it costs, what items they buy together and when the purchase was made etc. Next, the system will use this information to analyse trends and offer deeper insights about each customer to make it easier to improve customer retention through tailored rewards.
Reach and target your audience with personalised social media marketing
Quantum Thinker digital marketers would be able to promote your products free on Quantum Thinker’s marketplace and do highly targeted personalised advertisements on social media as in Facebook, Instagram and SMS and email marketing to expand your customers.
Other advantages also include the ability to readily accept diverse payment types including credit and debit card, e-banking, e-wallet, as well as your own store credit system. The system support payment modes such as pre-paid, cash on delivery, post-paid and balance collection.
Work remotely with safest internet connection during COVID-19
Quantum Thinker business core also includes IT as a service focus for SMB. Quantum Thinker can help you by allowing only authorised devices to connect to your network. It’s critical for protecting your customers’ information. This allows employees who work remotely during the COVID-19 pandemic to have a secure connection while still connected to the server.
They also provide partner program that offer you an opportunity to earn recurring income every month. Quantum Thinker welcome all vendors to do integration and become their reseller. Training will be provided.
Go digital with Quantum Thinker
From cloud to business applications to security, Quantum Thinker have the solutions to boost your sales and increase conversions. Want to know more about their user-friendly modules like purchase, inventory, product management, and more? You can reach them at https://www.quantumthinker.co/default or call them at 03-50312520
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