For all ride-hailing users, you might want to consider an alternative action after reading this post. Grab Malaysia has just announced that there will be fewer Grab drivers on the road starting from 12 July 2019 onwards. This is due to the new e-hailing regulations takes action.
Since the announcement been made, the waiting times are expected to be longer. This is due to the lesser Grab drivers on the road. Besides, fares are also expected to increase possibly by 50%. Regular e-hailing users will definitely feel the effect especially during peak hours as the requests will be multiplied and lesser drivers to cater to all the requests.
Why is this happening?
According to Grab Malaysia, all Grab drivers are entitled to obtain their Public Service Vehicle (PSV) license. This requirement was set after Grab working with the Ministry of Transport, JPJ, APAD and PUSPAKOM. The PSV license must be obtained before the deadline which is on 12th July.
This huge announcement has brought a mixed feeling among Grab drivers. Some part-timer drivers have yet to fulfil the regulatory requirements since they have to commit to their full-time jobs. Let alone the tedious application process they have to go through that involves various authorities. Since 8th July, only 10,151 drivers managed to obtain the PSV license. Source here
As a user, what can you do?
To avoid longer waiting time and being charged more than the normal rate, it is advisable for you to seek alternative ways. One of the options that you can do is by booking your ride earlier than usual. If you have meetings to attend or flight to catch, be sure to book 1-2 hours earlier.
What should I do if I need a ride during peak hours? As the drivers will be fewer than the usual, it might be difficult to get a ride. Avoid using the e-hailing service during peak hours; 7AM-9AM and 5PM-8PM. Plan your day ahead and choose during non-peak hours instead.
If it’s convenient, you may opt for public transport. If you stay in a place where public transportation is accessible such as LRT, KTM, MRT and bus then it might be the best option. But, if you still prefer to use e-hailing services, then you can consider choosing other ride-hailing options.